Have questions? See below.
We have answered the most frequently asked questions about Speed Taxi
About Speed Taxi Albania Application
How can I download the app?
To download the Speed Taxi Albania application, follow these steps:
1. On Android: Open Google Play Store and search for “Speed Taxi Albania” or click here. Click “Install” to download and install the app on your device.
2. On iOS: Open the App Store and search for “Speed Taxi Albania” or click here. The application will appear in the results, where you can select the “Get” option to download and install it.
How do I register or login to the application?
1. To register or log in, open the Speed Taxi Albania application on your device.
2. Press the “Register” button.
3. Fill in the blanks with the relevant data.
How do I get a taxi through the app?
To get a taxi through the Speed Taxi Albania app, follow these simple steps:
1. Press the “+” button located in the bottom middle of the screen.
2. Enter the address where you are and the address you are going to.
3. Press the “Next” button and the nearest taxi will be at your disposal.
How can I contact my driver?
Once you have booked the taxi, you can communicate directly with your driver as well as track his location in real time.
Prices and Fares
What are the payment options?
In the Speed Taxi Albania application, you can currently only pay in cash.
How are fares calculated for trips?
Fares for trips in Speed Taxi Albania are calculated based on distance, travel time, initial fare and the possibility of additional fares for stops or periods of high demand.
There are also fixed prices available for some destinations. You will see upfront the price range estimation or fixed price if it’s available for your trip.
Are there fees for canceling a trip?
No, there are no fees for canceling a trip.
How do long distance or out of town charges work?
Fares for long distance or out of town trips at Speed Taxi Albania are mostly fixed price. You can also contact us to get to know the correct price if it’s not shown within the app.
Other questions
I lost something in the taxi. How do I act?
If you lose an item in the taxi, you can contact the driver through the application or Speed Taxi Albania customer service to ask for help in recovering the item.
How can I change my account information?
To change the account information in Speed Taxi Albania, open the application, go to “Profile” or “Settings”, edit the information and save the changes.
How can I report a problem with the driver?
To report a problem with the driver at Speed Taxi Albania, you can leave a comment about the driver after you finish the trip. We guarantee that your message will be read by our team. You can also use the option to contact customer service through the app and describe the problem you had with the driver.
Does the app offer any monthly subscriptions or packages for regular users?
At the moment Speed Taxi Albania does not offer a monthly subscription or package for regular users.
Can I choose a certain type of car?
In Speed Taxi Albania, there is no direct option to select a specific type of car when booking a ride, but there may be such options depending on availability and city.
Data Security and Privacy
How is my personal data protected in the application?
Your personal data at Speed Taxi Albania is protected by security measures and used only for the provision of services, ensuring that the information remains private and not used for other purposes without your consent
How can I make sure my payment information is secure?
Speed Taxi Albania provides payment information through secure and encrypted platforms, using advanced security protocols to protect sensitive data during the payment process.
What happens to my data if I delete my account?
When I delete the account in the Speed Taxi Albania application, personal data such as account details and trip history will be deleted, however for more information about the storage of data after deletion, you can review the privacy policy of the application.